Privacy Policy
Effective Date: July 17, 2025
At VEXO Outsourcing (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173).
1.
Scope and Application
This policy applies to all personal data collected by VEXO Outsourcing through our website vexooutsourcing.com, our communications, and the services we provide, whether the data subject is located in the Philippines or abroad.
2.
Personal Data We Collect
We may collect and process the following:
- Basic Information: Full name, email address, phone number, job title, and company name
- Business Details: Industry, service needs, and communications
- Technical Data: IP address, device/browser data, access logs
- Other data: Information provided voluntarily through forms or inquiries
We do not intentionally collect personal data from individuals under 18 years of age.
3.
Purpose of Data Processing
We collect and process data for the following legitimate purposes:
- To provide and improve our outsourcing services
- To respond to your inquiries and requests
- To perform client onboarding and project management
- To comply with legal and regulatory obligations
- To communicate updates, offers, or surveys (with your consent)
4.
Data Sharing and Disclosure
We may share your personal data with:
- Authorized personnel within VEXO Outsourcing, bound by confidentiality
- Third-party providers (e.g., IT, hosting, legal, analytics) only as necessary and under data sharing agreements
- Regulatory authorities when legally required
We do not sell, rent, or trade your personal data.
5.
Data Retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. After that, data will be securely destroyed or anonymized.
6.
Security Measures
We implement reasonable and appropriate organizational, physical, and technical safeguards, including:
- Secure servers and encrypted communications
- Role-based access controls
- Regular security updates and staff awareness programs
7.
Your Rights as a Data Subject
Under the Philippine Data Privacy Act, you have the right to:
- Be informed of the processing of your data
- Access your personal data
- Object to or withdraw consent
- Request correction, deletion, or blocking of data
- Lodge a complaint with the National Privacy Commission
To exercise these rights, contact us at legal@vexooutsourcing.com.
8.
Cross-Border Data Transfer
By using our services, you understand and consent that your data may be transferred, processed, and stored outside your country, including in the Philippines, under appropriate safeguards.
9.
Use of Cookies
Our website uses cookies to improve user experience and website functionality. You may control cookie preferences in your browser settings.
10.
Policy Updates
We may update this Privacy Policy from time to time. Revisions will be posted on our website with the updated effective date.
Contact Us
VEXO Outsourcing
1 Ayala Ave, Makati City, 1226 Metro Manila, Philippines
Phone: +63 2 5323 5945
Email: legal@vexooutsourcing.com
Website: https://vexooutsourcing.com